Family-owned in Fort Worth · Texas Plumbing License #46412
Water heater repair · Dallas–Fort Worth
No hot water, a leak, a rumbling tank or a pilot that won’t stay lit. Tell us what it’s doing and we’ll tell you whether it’s a repair or time for a new one.
Common problems
The usual causes, and when the answer is a new heater instead of a repair.
On a gas heater, the pilot light or igniter may have stopped working. On an electric heater, a heating element, the thermostat or a tripped breaker are the usual suspects.
Repair or replace: If the heater is old, or this is not the first repair, replacing it can make more sense than fixing it.
Water near the heater can come from a loose fitting, the drain valve, or the pressure relief valve. Those can often be repaired.
Repair or replace: If the tank itself is leaking, it can't be repaired. The fix is a new water heater.
Sediment and scale settle on the bottom of the tank. When the burner or element heats through that layer, it makes noise and works harder than it should.
Repair or replace: Flushing the tank can help. A heater that has been noisy for years may be near the end.
On a gas heater, a pilot that keeps going out often points to the thermocouple or the gas control. An igniter that clicks without lighting needs a look too.
Repair or replace: These parts are usually repairable on a heater that is otherwise in good shape.
Hot water that runs out faster than it used to can mean a failing element, a broken dip tube, or a tank half full of sediment.
Repair or replace: It can also mean the heater is too small for your household now. Sizing up is a replacement question.
Brown hot water can mean the inside of the tank is corroding. A rotten-egg smell from the hot side only can come from the anode rod reacting with the water.
Repair or replace: Corrosion inside the tank is a sign it's time to replace it.
Smell gas?
Do not try to relight the pilot. Leave the house, then call your gas utility or 911 from outside.
Leak, no hot water, noise, pilot problems. Send the details and we'll get back to you.
We use your details only to contact you about your water. We never sell them. See our privacy policy.
Faster by phone
(817) 674-3419If it’s time to replace
When a repair isn’t worth it, here’s what a replacement costs.
40-gallon tank
$1,850installed
Smaller households replacing a 40-gallon tank like for like
50-gallon tank
$2,150installed
Larger families, or anyone running out of hot water today
Tankless
$4,000installed
Hot water on demand, and the floor space back
Reviews
Verified Google reviews of Honest Water Co.
“Salvador and Robert are great and very helpful. Very professional ! Installation was swift, and now I can enjoy clean water! Thank you so much!”
Marianne ChingbingyongGoogle review · Dec 2025“This is by far the best, most affordable whole house water filtration system out there! It was a quick and easy install with Pete. He was on time and did a great job! Super satisfied customer!”
Kim TurnerGoogle review · Nov 2025“Excellent service and Exceptional pricing. Highly recommend them for water softener and ro system. Had a great overall experience. Special shout out to Lexy and Jorge.”
Anas AhmedGoogle review · Nov 2025Questions
Repair usually makes sense when the tank is not leaking and the heater is not old. If the tank itself is leaking, the heater is old, or you're paying for repeat repairs, replacement is usually the better money. Call us and we'll talk it through.
Our installed prices are $1,850 for a 40-gallon tank water heater, $2,150 for a 50-gallon tank, and $4,000 for a tankless water heater.
Yes. Honest Water Co holds Texas Plumbing License #46412.
Do not try to relight the pilot. Leave the house, then call your gas utility or 911 from outside.
Water heater repair
Call us or fill out the form. If it's time for a new one, our installed prices start at $1,850.
